HCC Practice 1 Test

Encouraging change works best when you consider the people who will be affected—their needs, beliefs, and the barriers they face. Focusing on what matters to them helps you tailor the approach, address concerns, and reduce obstacles, making the change feel relevant and doable.

If you understand what they need from the change, you can connect the benefits to those needs. If you explore their beliefs, you can tackle doubts or misconceptions that might block adoption. And by identifying barriers—such as time constraints, lack of training, or limited resources—you can remove or lessen those hurdles, providing support that makes the change practical and sustainable.

For instance, introducing a new workflow is more successful when you learn whether staff believe it will save time or improve patient care, what aspects seem confusing, and what would prevent them from following it. With that insight, you can offer targeted training, adjust the process to fit real routines, and ensure there’s time and resources to implement it smoothly.

The other options don’t drive adoption in the same way. Weather might affect logistics but not people’s readiness to change; profit margins influence feasibility but don’t determine individuals’ motivation or ability to change behavior; wall color has no bearing on whether people will embrace a new practice.